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-65%NEW

Outside in: The Power of Putting Customers at the Center of Your Business

$30.00

$10.50

New

-65%NEW

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

$14.95

$5.23

New

-65%NEW

Looptail: How One Company Changed the World by Reinventing Business

$37.00

$12.95

New

-65%NEW

Delivering Happiness

$36.00

$12.60

New

-65%NEW

Users, Not Customers: Who Really Determines the Success of Your Business

$24.00

$8.40

New

-65%NEW

The Thank You Economy

$26.99

$9.45

New

-65%NEW

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results

$31.00

$10.85

New

NEW

What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service

$12.95

New

-65%NEW

Likeonomics

$24.95

$8.73

New

-65%NEW

The End of Business as Usual: Rewire the Way You Work to Succeed in the Consumer Revolution

$24.95

$8.73

New

-65%NEW

Hug Your Haters: How to Embrace Complaints and Keep Your Customers

$30.00

$10.50

New

NEW

Discovering the Soul of Service

$30.00

New