Don't Shoot the Customer
The customer is always right... right? With a collection of short, true stories, Derek Warinner and Lorraine Guerra explore situations where the customer is so wrong, and yet so right, with humor and the wisdom we need to learn, so our businesses grow to serve them better. Don't shoot the customer... thank them.
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Don't Shoot the Customer
Don't Shoot the Customer
The customer is always right... right? With a collection of short, true stories, Derek Warinner and Lorraine Guerra explore situations where the customer is so wrong, and yet so right, with humor and the wisdom we need to learn, so our businesses grow to serve them better. Don't shoot the customer... thank them.
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Original: $14.99
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Description
The customer is always right... right? With a collection of short, true stories, Derek Warinner and Lorraine Guerra explore situations where the customer is so wrong, and yet so right, with humor and the wisdom we need to learn, so our businesses grow to serve them better. Don't shoot the customer... thank them.
